If the product you received is defective, not suitable or you just changed your mind, you have the right to return all or part of the order within 14 calendar days from the date of receipt.
Withdrawal: In case you exercise the right of withdrawal, the basic condition is that the product (s) be returned within 14 days from the day of the announcement of the withdrawal. The products must be accompanied by their original packaging, in excellent condition, without damage, complete and with the relevant documents. All shoes must be tested on a carpet to prevent damage.
In case of replacement: The e-poolfashion.gr will do its best to replace the returned product either because the size is not right or because you want another product or because the product is defective.
In case of refund: The refund will be completed within 14 calendar days from the date of the announcement of the exercise of the right of withdrawal, if the guilt of e-poolfashion.gr is proven.
In any case, the e-poolfashion.gr has the right to credit the money, after receiving the products and checking their condition, for future purchases.
You can contact us to return the products by phone 2105989159 6945238569 or email us at our email address [email protected].
Shipping costs in case of return: In case of defective product the cost of return shipping is borne by the store. In cases of withdrawal, unsuitable size or replacement, the cost of return shipping is borne by the customer.
Order Cancellation: It is possible to cancel your order before it is completed (send email to [email protected]).
Cancellation is possible by sending an email to our email address [email protected] or by filling out the return form or by telephone at 2105989159 the 6945238569.
Racing Swimsuits: Racing swimsuits are purchased at the customer's responsibility, since we provide a size chart of each company that manufactures them with all their specifications and are not returned if you do not first contact e-poolfashion.gr, at the phones 2105989159 - 6945238569, in the e-mail [email protected]. In case a defect appears within 30 (thirty) days from its purchase, e-poolfashion.gr does not bear any responsibility and it is estimated whether it will be replaced by its manufacturer only
